Complaints and Suggestions
We are always seeking to enhance our service and welcome suggestions for improvement. The Practice Manager is responsible for the overall smooth running and organisation of the Practice and welcomes your suggestions and comments both good and bad. There is a suggestions box in the waiting room. If you wish to complain about any service we provide, please contact the Practice Manager in the first instance. Any complaint will be investigated and we will respond to you in writing within 2 weeks. A leaflet explaining the procedure is available at Reception or by clicking here.

Patient Involvement
We hold a Patient Participation Meeting twice a year so that we can keep patients informed of developments and for patients to have an opportunity to ask questions or make suggestions etc. The minutes of the last meeting on 23rd April 2008 will shortly be available on this page.